For general maintenance requests, please fill the form to submit your request, providing as much information of the repairs as possible. Maintenance, unless urgent, is given to the tradesperson by the end of the following business day.

If the damage is found to be caused by the tenant either accidentally or maliciously, the tenant is responsible for payment of the repair.

In the event of an urgent repair, please ring our office immediately and we shall attend to your problem as quickly as possible. If it is outside business hours, we do have a number of preferred tradespeople for you to contact as specified in page 2 of your rental agreement. You should familiarise yourself with this agreement and have these contact numbers handy if required. You will also need to leave a message on our phone so that your property manager may action the repair the following day.

You will be contacted by the tradesperson or our office to coordinate access to the property.